You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Fabric: 100% 25 Momme pure and natural long stranded Mulberry silk Thread Count: 750 Closure: Bottom Left Side - Envelope Closure Flange: 2
• 22 Momme Technology & Hidden Zipper: 22 momme silk pillow protector has a thread count of 600,the high-quality technology makes the pillowcase more durable and comfortable to use.Hidden zipper pillow shams holds your pillow securely and prevents it from falling out
• Skin and Hair Care: Wrinkles-free mulberry silk has 18 kinds of amino acids. Effective at maintaining your skin moisture all night. Ultra soft and smooth materials easily support your hair nourishment and moisture retention
• Eco-Friendly: Sustainable fabric-coloring technologies give this silk pillowcase a strong colorfast,so the silk fabric is uneasy to fade away due to long fixing dyeing
• CARE INSTRUCTIONS: Dry clean or hand wash are the best methods. You can also machine wash on the gentle cycle. We suggest to use a mesh wash bag when do so. Lay flat to dry.
• Great as A Gift - silk pillowcase carefully wrapped in an exquisite gift box is a perfect gift for any occasion: Father's Day, Christmas, or Valentine's Day
We are sure you will be delighted with our items,but if not,simply contact email@example.com. We gladly accept returns within 30 days of receipt for most items in good condition..
1. Send e-mail to firstname.lastname@example.org and Indicate which item(s) you would like to return and the reason for your return.
2,we will let you take a photo to confirm as our original and then give you address to return.
3,write your order number and name on paper and put it in return package .
4. Drop off your package at the local post office.(not suggest use express expensive shipping,) Send us the return tracking number.(we not offer return label,you need pay return shipping fee)
5. Once we receive your package, we will process an exchange or refund to your .
we can free ship to below country (Australia, Austria, Canada, France, Germany, Italy, Japan, Netherlands, New Zealand, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States)
Orders are processed and shipped from our warehouse within2-4 business days after the order date. Please allow some extra time for order processing during busier times of the year or during sale events.
We do not deliver to PO BOX addresses.
You are personally responsible for any import duty/tax that may be applied to your order. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due to these charges will be liable for all costs shipping the order back - including the original cost of the shipping.
Orders are processed and shipped from our warehouse within 3-5 Working days after the order date.
Shipping Time 3-5 working Days With DHL /FeDex/UPS