Free standard shipping on orders over $50
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
• 22 Tecnología Momme y cremallera oculta: 22 el protector de almohada de seda Momme tiene un número de hilos de 600, la tecnología de alta calidad hace que la funda de almohada sea más Duradero y cómodo de usar. Las fundas de almohada con cremallera oculta sujetan la almohada de forma segura y evitan que se caiga
• Cuidado de la piel y el cabello: La seda de morera antiarrugas tiene 18 tipos de aminoácidos. Eficaz para mantener la humedad de la piel durante toda la noche. Los materiales ultrasuaves y suaves apoyan fácilmente la nutrición y la retención de humedad de tu cabello
• Las fundas de almohada de seda hipoalergénica para el cabello y la piel permiten deslizarse sin esfuerzo por la superficie de la almohada. La reducción de la fricción previene la rotura del cabello y reduce las líneas de sueño, manteniendo la piel suave y tersa.
• INSTRUCCIONES DE CUIDADO: Lavar en seco o lavar a mano son los mejores métodos. También puede lavar a máquina en el ciclo suave. Sugerimos usar una bolsa de lavado de malla cuando lo haga. Colóquelo sobre una superficie plana para que se seque.
• Excelente como regalo: la funda de almohada de seda cuidadosamente envuelta en una exquisita caja de regalo es un regalo perfecto para cualquier ocasión: Día del padre, Navidad o Día de San Valentín
We are sure you will be delighted with our items,but if not,simply contact service@dianasilk.com. We gladly accept returns within 30 days of receipt for most items in good condition..
1. Send e-mail to service@dianasilk.com and Indicate which item(s) you would like to return and the reason for your return.
2,we will let you take a photo to confirm as our original and then give you address to return.
3,write your order number and name on paper and put it in return package .
4. Drop off your package at the local post office.(not suggest use express expensive shipping,) Send us the return tracking number.(we not offer return label,you need pay return shipping fee)
5. Once we receive your package, we will process an exchange or refund to your .
we can free ship to below country (Australia, Austria, Canada, France, Germany, Italy, Japan, Netherlands, New Zealand, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States)
Orders are processed and shipped from our warehouse within2-4 business days after the order date. Please allow some extra time for order processing during busier times of the year or during sale events.
We do not deliver to PO BOX addresses.
You are personally responsible for any import duty/tax that may be applied to your order. This isn't a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due to these charges will be liable for all costs shipping the order back - including the original cost of the shipping.
Orders are processed and shipped from our warehouse within 3-5 Working days after the order date.
Shipping Time 3-5 working Days With DHL /FeDex/UPS